SSL certificate update

When the school's SSL certificate is due for renewal there are two options available to renew it.

Option 1: Update the certificate with one provided by the school

To proceed with this option please provide the following to the SEQTA Service desk:

• The certificate and private key in PKCS#12 (.PFX) format
• The password for the PFX file. This can be sent either via a one-time viewing system to [e-mail] Or, by phone, when calling through please quote this ticket number to speak to someone in the Systems team, or leave a call back and we will follow up with them.

We will then upload the certificate to the school's SEQTA Server, including ensuring the .csr and .key are correct and send notification once complete.

Option 2: Renew or purchase a certificate for the school

To proceed with this option please provide the following to the SEQTA Service desk:

• A purchase order number for supply of a "wildcard SSL certificate" issued for a 1-year period for $349.00 AUD excl GST
• An email address from the below list. 
  
  • admin@{school's domain name} (only available for renewals)
  • administrator@{school's domain name}
  • hostmaster@{school's domain name}
  • webmaster@{school's domain name}
  • postmaster@{school's domain name}

Once we have the above information we will request the certificate, a verification email will then be sent to the chosen address. The school then confirms domain ownership by clicking the link in the e-mail. We will then update onto the server and supply the certificate in PKCS#12 (.pfx) format for use in other services and devices (ie. reverse proxy)