Sync profile FAQs

This article contains the following FAQs:

• Why does the Sync profile display as ended or disabled?
• Can I run a sync profile once the timetable period assigned to it has expired?
• Will running a sync on demand enable the Sync profile?
• How can I prevent a Sync profile from expiring after each timetable period ends?

Why does the Sync profile display as ended or disabled?

See: Sync profiles flagged as Ended or Disabled

Can I run a sync profile once the timetable period assigned to it has expired?

No, there needs to be a current Timetable period assigned. The enabled option does not need to be selected as this is used only to enable the auto sync.

Will running a sync on demand enable the Sync profile?

No, the 'Enabled' option needs to be selected and the save button clicked.

How can I prevent a Sync profile from expiring after each timetable period ends?

This can be done by creating a timetable structure through the 'Administration workspace' > 'Manage timetables' > 'Cycle/period setup'. Set the end date for the timetable far in the future, (ie. 2023).

The reason sync profiles expires is to decrease the chance of students being rolled into the new school year while the school is still doing reporting. This way, the SEQTA Administrator can make a conscious choice to re-enable the sync (ie. after the academic reporting and archiving process has been completed).