Attendance Report FAQs

Why are there students missing from the Attendance Statistics export (csv) under Academic reports?

The student has no contact's flagged for 'mail'. As the require includes the postal address it requires a contact to be flagged for mail.

This can occur if the student has no data in a values template under the selected Timetable period and report type. To check this look in the Report editor

Why does the Attendance solutions reports sometimes not include all Attendance solutions for the day?

As with the majority of attendance reports, unless it specifically has 'linear' in the title, the system uses period view. This includes the Attendance solutions (CSV) report.

The report has logic for attendance period matching, it finds the attendance best suited to the period (anything over 50% will win out).

Does the Incomplete Roll Report Display the Relief Teacher's Name?

No. The 'Incomplete Roll' Report only displays the class teacher.

Why has the Attendance Report I have run not Completed?

This issue is typically a result of a report being run that returns too large a query set. Please refer to the article 'Resolving Issues With Attendance Reports Not Completing' for detailed information on identifying and resolving attendance report issues.

Why are the Attendance Percentage Calculations for the Class Statistics Report and Roll Page/Marks Book Different?

The attendance percentage in the Marks book and Attendance roll page are determined based on a setting in the Attendance type called 'In class'. Whereas, the Class statistics reports attendance percentage is determined based on the setting in the Attendance type called 'Considered present'.