Emailing Through SEQTA

Emails can be sent through SEQTA using the Correspondence page, User management page (Welcome and password reset emails), and the Pastoral care pane in the SIP. The availability of these options will depend on the Correspondence Permissions and Application Settings. 

This article includes the following sections:

• Sending emails using the Correspondence page
• Sending Pastoral care notification emails
• Sending Welcome emails and Password reset emails
• Unread notification emails
• Emailing using a third party email client

Sending emails using the Correspondence page

The option to email attachments is not available when using this method. Rather, this is only available when emailing through the Attendance roll and Marks book (ie. using a third party email client).

Pasting of images and other objects into Correspondence is not supported. It may cause issues with server load and the queuing system resulting in bulk email and reports to be delayed or on rare occasion to fail. See: Issues copy pasting into the SEQTA Editor for more information.

1. Click on Administration Workspace > Correspondence > Send Emails.
2. Set the 'mode' to Plain Message. Alternatively, select Basic Student Data if wanting to use merge fields, for example {salutation} which will display the parents full name, or {firstname} which will display the students first name.
3. Select the related students or staff.
4. Select the recipient type under the Send To option (i.e. Students, Guardians or Both).
5. Enter a subject and type in the body of the email.
6. If attachments need to be included they must first be uploaded to an externally accessible source. A link to the attachment can then be included in the email body via Insert > Hyperlink.
7. Click Send. If prompted confirm the send.

Sending Pastoral care notification emails

The option to email attachments is not available when using this method. 

1. Select the student name in the SIP.
2. Select the Pastoral Care Note icon.
3. Select a Category and enter data in the applicable fields.
4. To include an attachment click on Add Files and select the document.
5. Click Notifications and select recipients.

   

6. Click Save.

Sending Welcome emails and Password reset emails

Welcome and password reset emails should only be used if SEQTA's internal authentication is used. In most cases, this will only be SEQTA Engage. Most school's use Active Directory or the like to handle authentication which means the passwords are not stored in SEQTA and must be changed in that system.

Unread notification emails

These are emails generated by SEQTA automatically when notifications are not read by a set number of days. Please refer to the article Configuring unread notification emails for information on enabling/disabling or setting the number of days in Application settings.

Emailing using a third party email client

Please refer to the article Emailing through the Marks Book, Attendance Page and SIP information pane for information on sending emails using a third party email client.

This method does not record correspondence in the SEQTA Correspondence logs as it is managed by the school's mail server.