Articles in this section

Portal page FAQs

  • Updated
Follow

This article includes the following FAQs:

Why do I get the error Code 500 when saving a new Portal page?

This occurs when there are no modules placed in the work area. To resolve this, drag at least one module onto the work area then try saving the page again.

How do I resolve issues with embedded websites not displaying or giving error messages?

In most cases, blank pages, error messages and broken images occur when the embedded website or  components of the embedded website are not being delivered over a secure connection.

To test if this is the issue, try entering the embedded websites URL directly into the web browser with the prefix https://  If this works, this indicates the page is being delivered over a secure connection. If able to access the site directly, check next to the address bar to see if there is a warning symbol (eg. yellow triangle) and click on this to access the details. A screenshot of this may be required for the SEQTA Service desk to assist. 

Why does a warning show when viewing portal pages through SEQTA Teach?

The warning message that is displayed, only applies in some situations. Support is provided for portal pages using the Editor (not the HTML tab) and use of the 'Insert' button to add resources. Where this is the case the portal page is considered part of SEQTA Suite.

This message is intended for:

Cases where sites are embedded in the portal page or a portal page redirects to another website. Where this may be the case, if there are issues with the website, SEQTA Service desk is unable to assist as the site code is not part of SEQTA suite.

When schools have made their own page by entering HTML, scripts etc. SEQTA does not provide training or support with regards to the use of HTML and scripts. This option was made available for advanced users with knowledge of developing webpages.

While this message is displayed in SEQTA Teach, it will not be seen by Parents or Students when they access the Portal page through SEQTA Learn and SEQTA Engage.

How do I remove the Tilt / Rotate option, or set the exact size of an embedded image?

There is no setting to do this. However, it is possible to edit the HTML that displays the image so it displays as required.

Can Javascript be used in portal pages?

Yes. But 'yes' in the same way that 'a car will work on the road', not all cars work on all roads and not all JavaScript will work in portal pages. Certain actions, like replacing the TA interface. are disallowed. Where this is the case you will have to be in 'full page' mode for it to work i.e. include <html> in the HTML.

This is a minimal example:

<html>
<body>
<button id='clickme'>click me</button>
<script type='text/javascript'>
document.getElementById('clickme').addEventListener('click', function() {
alert('howdy!');
}, false);
</script>
</body>
</html>

Can I link portal pages to one another?

There is no functionality that will allow the linking of Portal pages. However, there are a couple of other options available:

Option 1: Reference the Portal page in the text, for example: "Please refer to the page called 'Portal page name'"

Option 2: Access the portal page through the module you want to view it in (eg. SEQTA Learn or SEQTA Teach) and obtain the portal page URL and use this in the link. The downside of this option is that the link will only ever work for those logged into that module.

For example, if you use the SEQTA Teach portal page URL, this will not work for parents in SEQTA Engage (as they are not authenticated with SEQTA Teach).

Do portal pages support iFrame?

Yes, however there may be some limitations. For example, the website needs to be delivered over a secure connection (ie. https://). To use iFrames, first create a Portal page using the 'SEQTA Creator' option. Next, add a HTML module, enter the iFrame code before saving (example below).

<iframe width="640" height="360" frameborder="0" src="https://website_url_goes_here" allowfullscreen></iframe>

html_iframe.png

Comments

0 comments

Please sign in to leave a comment.