This article includes the following FAQs:
Can user records be deleted from SEQTA?
No, it is not possible to delete user records through the interface. This is to prevent the inadvertent loss of data linked to the person's account.
If there are extenuating circumstances that require deletion of user records, such as deleting test accounts, email authorisation from the School Education Contact is required.
Why is there a prefix of 'OLD_' in front of the user code?
This indicates the merge script has been run by the SEQTA Service desk to merge data from one record with another. These records can be ignored as they are effectively archived and kept only for record keeping purposes.